Exploring what professionalism means

This is an insightful, research-based and practical management guide, together with a range of supportive resources, produced by experienced academics from the University of Liverpool Management School, which enables managers to develop inclusive, family-friendly, hybrid working environments. The toolkit is an excellent aid for managers who are focusing on aligning their organisational goals with workplace cultures based on inclusion and contemporary working practices – and thereby enhancing employee attraction, retention and engagement.

In all cases the research from Laura and Caroline was incorporated in the programmes we ran, and the insights from the research shared with participants on their programmes, and their managers, leading to better conversations between managers and employees.

…it became more clear to me that inclusion doesn’t mean everyone being the same and working the same, but embracing and learning from our differences. I am now more aware of what other people need, rather than what I believe they need. Support isn’t always with an end goal in mind.

Inclusion is ensuring everyone feels included and valued…ensuring when a meeting is happening in the office and some online that we…include those online. Making sure those working from home don’t feel like they are judged or doing a worse job than someone in the office. Etc lots to take away from today.

Here at Nationwide, we have used Dr Radcliffe’s research to help inform our future strategies around our family friendly policies. We look forward to continuing to work with Dr Radcliffe to continue our journey for balance in the workplace.